Brown Digital Solutions ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit browndigitalsolutions.com, contact us, or use our web design, mobile app, and digital solution services.
By using our website or submitting information to us, you agree to this Privacy Policy. If you do not agree, please do not use our website or submit personal information to us.
1. Who we are
Brown Digital Solutions is a web design and digital solutions business operated by Ethan Brown. You can reach us at:
- Email: contact@browndigitalsolutions.com
- Phone: 608-462-7077
- Website: browndigitalsolutions.com
2. Information we collect
Information you give us
When you contact us or request a quote, we may collect:
- Your name
- Email address
- Phone number (if you provide it)
- Business name and project details
- Service type you are interested in
- Any other information you choose to include in your message
Information collected automatically
When you visit our website, we or our hosting and analytics providers may automatically collect:
- IP address and general location (city/region level)
- Browser type, device type, and operating system
- Pages viewed, time spent, and referring website
- Basic technical logs used for security and performance
We may use cookies and similar technologies for essential site functions, analytics, and to improve your experience. See Section 6 for more on cookies.
Client project information
If you become a client, we may also collect information needed to deliver your project, such as branding assets, login credentials you provide for third-party services, content for your website or app, and billing details. That information is handled according to this policy and any separate agreement we sign with you.
3. How we use your information
We use the information we collect to:
- Respond to inquiries and provide quotes
- Deliver websites, apps, and digital services you hire us for
- Communicate about your project, invoices, and support
- Improve our website, services, and customer experience
- Protect our website and business from fraud, abuse, or security issues
- Comply with legal obligations
We do not sell your personal information.
4. How we share your information
We may share information only in these situations:
- Service providers: Trusted vendors who help us operate our business, such as website hosting, email, form handling, payment processing, or analytics. They may only use your data to perform services for us.
- Client projects: With your direction, we may use third-party tools (hosting, app stores, payment gateways, etc.) needed to build or launch your project.
- Legal requirements: If required by law, court order, or to protect our rights, safety, or property.
- Business changes: If our business is sold, merged, or reorganized, information may transfer as part of that transaction, subject to appropriate protections.
5. How long we keep your information
We keep contact form submissions and client records for as long as needed to respond, provide services, maintain business records, resolve disputes, and meet legal requirements. When information is no longer needed, we delete it or anonymize it where reasonable.
6. Cookies and tracking
Our website may use:
- Essential cookies: Needed for basic site functionality and security.
- Analytics cookies: To understand how visitors use our site (for example, page views and traffic sources).
You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.
7. Your choices and rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal exceptions
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
California residents may have additional rights under the CCPA/CPRA. We do not sell personal information and do not share it for cross-context behavioral advertising.
To make a privacy request, email contact@browndigitalsolutions.com. We may need to verify your identity before responding.
8. Children's privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
9. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Third-party links
Our website may link to third-party sites (such as social media). We are not responsible for their privacy practices. Please review their policies before sharing information with them.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect changes. Continued use of our website after updates means you accept the revised policy.
12. Contact us
Questions about this Privacy Policy? Contact Brown Digital Solutions at contact@browndigitalsolutions.com or 608-462-7077.